Privacy & Cookie Policy
European Heli Center respects the privacy of visitors to its website and ensures that any personal information you provide to us is treated confidentially. The processing of personal data is carried out in accordance with applicable legal requirements.
Purposes of Data Processing
We process your personal data for the purpose of entering into and performing agreements, as well as managing the relationships arising from them.
For data submitted through forms on our website, we use Gravity Forms in WordPress and/or Mailchimp. The information requested via our website forms is necessary for the purposes described above. If personal data is not provided, we may be unable to contact you or, in the case of a newsletter subscription, inform you about our services and activities.
If you complete a contact, quotation, job application or newsletter form on our website, or send us an email, the information you provide will be retained for as long as necessary according to the nature of the form or the content of your email, in order to fully respond to and handle your request.
We apply the following retention periods:
Contact form via Gravity Forms: 1 year
Job application via Gravity Forms: 1 year
Newsletter via Mailchimp: Until you unsubscribe from the newsletter
Other forms via Gravity Forms: 1 year
Security
All data exchanged with European Heli Center through our website is encrypted using SSL security based on the HTTPS protocol.
Visitor Data and Google Analytics
We use Google Analytics to collect general visitor data. This data is used for statistical analysis of visitor and click behaviour on the website. We also use this information to optimise the functionality of the website.
Google Analytics has been configured in a privacy-friendly manner, meaning that IP addresses are anonymised and data is transmitted over a secure connection.
We have entered into a data processing agreement with Google. Statistical data is transferred to and stored by Google on servers in Europe and the United States. For more information, please refer to Google’s privacy policy and the specific privacy policy for Google Analytics. Google also provides specific information about its GDPR compliance and data protection practices.
Google uses this information to track how our website is used and to provide us with reports about the website. Google may provide this information to third parties if legally required to do so, or insofar as third parties process the information on Google’s behalf. We have no influence over this.
We would like to explicitly point out that the data collected through Google Analytics cannot be traced by European Heli Center to you as an individual, except in situations where you identify yourself through one of the forms on our website. This may occur, for example, when you leave an email address when subscribing to the newsletter. In such cases, your website behaviour may be linked to the information you have provided.
The data collected by European Heli Center is not provided to third parties, unless this is necessary for the provision of our services or required by law.
Hotjar
We use Hotjar to gain insight into how visitors use our website, such as where visitors click and how far they scroll on pages. This data is fully anonymised and cannot be traced back to individual persons.
Profiling
Based on behaviour on the website, profiles may be created using marketing lists. This allows us to show visitors relevant advertisements on other websites based on marketing cookies.
As a visitor, this means you may see advertisements that are more relevant to you, based on your previous behaviour on our website. With this, we aim to better inform you about our services and articles. This data cannot be traced back to a specific individual.
Data Processing Agreements
We have signed data processing agreements with all companies that process data on our behalf. These agreements specify, among other things, the purposes for which personal data may be processed and the security measures that must be taken where personal data is stored.
The agreements also state that the processor must treat the data confidentially and may not process the data independently for any purpose other than that described in the data processing agreement.
Access, Correction and Right to Object
If you have a relationship with our company, you may submit a written request to access your personal data. If the overview we provide contains inaccuracies, you may request in writing that we correct or delete the data.
You also have the right to request your data in a file format, so that another party can receive and use this data. In addition, you may inform us in writing if you do not wish to be contacted by post or email with information about our products and services.
You can send your request to:
European Heli Center
Emoeweg 12
8218 PC Lelystad
The Netherlands
Or email us at: info@helicentre.eu
If you disagree with the way we process your personal data and cannot resolve the matter with us, you have the option to file a complaint with the Dutch Data Protection Authority:
Autoriteit Persoonsgegevens
Postbus 93374
2509 AJ The Hague
The Netherlands
Changes to this Privacy Statement
We reserve the right to amend this privacy statement. Any changes will be published on this website.
Disclaimer
Although the greatest possible care is taken in developing and maintaining this website, it is possible that certain information may become outdated or inaccurate over time.
European Heli Center accepts no liability for the consequences of any activities undertaken on the basis of the information provided on this website. No rights or obligations can be derived from the content of this website, except in cases where a written agreement has been concluded.
Third-Party Sources
Certain references on this website may lead to information sources maintained by third parties, over which European Heli Center has no control. European Heli Center accepts no responsibility for the accuracy or any other aspect of these information sources.
Copyright
The copyright of all content on this website belongs to European Heli Center , unless explicitly stated otherwise, for example through source references.
No part of the applications, texts or graphical representations on this website may be reproduced and/or made public by print, photocopy, fax, retyping, storage in an automated data file or otherwise, whether in whole or in part, without the prior written consent of European Heli Center.
Cookie Statement
Our website uses cookies. European Heli Center uses cookies to anonymously analyse website traffic, enabling us to improve functionality and effectiveness. With your consent, we also use cookies to personalise content and advertisements.
Cookies are small text files that websites can use to make the user experience more efficient. By law, we may store cookies on your device if they are strictly necessary for the operation of the website. For all other types of cookies, we require your consent.
This website uses different types of cookies. Some cookies are placed by third-party services that appear on our pages.
Your consent applies to the following domain:
www.flyheli.com
www.ehc.no
Cookies Placed Directly
WordPress Cookies
These cookies are used, among other things, to determine whether a visitor is logged in.
Wordfence Cookies
These cookies are placed for security purposes. Wordfence is GDPR compliant.
Cookies Placed After Consent
Google Ads Cookies
These cookies are used to tailor advertisements to your profile, so they are as relevant to you as possible.
Google Analytics Cookies
Google Analytics cookies are placed to create reports about website users and to improve the website. In addition, the Analytics code includes DoubleClick functionality, which allows relevant banners to be displayed within the Google content network.
Facebook Cookies
Facebook places cookies to track your preferences on its social media platform.
Hotjar Cookies
Hotjar cookies allow us to see where visitors click on the website and how far visitors scroll down on pages. This data is fully anonymised and cannot be traced back to individual persons.
About this Policy
This Privacy & Cookie Policy may be amended from time to time to reflect changes and related consequences regarding the collection and management of data.
If changes are made to this document, the date at the bottom of the document indicates when it was last updated.
We reserve the right to make changes to the way we handle data, to amend the terms described in this Privacy & Cookie Policy, and to apply those changes to all your data. By visiting our website, you agree to the terms of the Privacy & Cookie Policy in effect at that time.
More information about cookies and cookie legislation can be found at:
Last updated: 23 May 2018